Terms of Sale
These Terms of Sale apply to purchases made through palmensmall.com.
palmensmall is operated by Xishuangbanna Jigui Technology Co., Ltd.
Orders
By placing an order, you confirm that:
- Information provided during checkout is accurate
- You are authorized to use the selected payment method
- You have reviewed applicable product and sizing information
We may review orders before fulfillment.
We reserve the right to refuse or cancel an order when reasonably necessary because of:
- Payment problems
- Suspected fraud
- Product availability
- Genuine pricing errors
- Incorrect customer information
- Technical problems
If an order is canceled after payment has been collected, the applicable payment will be refunded.
Prices
Prices displayed on our website may change from time to time.
The price applicable to your purchase is normally the price displayed during checkout when the order is submitted.
Promotional offers are subject to any additional terms displayed with the promotion.
Product Information
We make reasonable efforts to provide accurate:
- Product descriptions
- Images
- Colors
- Materials
- Measurements
- Sizing information
Minor variations may occur due to photography, manufacturing differences, lighting, or display settings.
Customers should review product measurements and size information before placing an order.
Payments
Payments are processed through Shopify Payments and the payment methods actually displayed during checkout.
Customers must provide accurate payment and billing information and be authorized to use the selected payment method.
Delivery
Our estimated delivery timeframe is generally 5–15 days.
Please refer to our Shipping Policy for additional information.
Returns and Refunds
Returns and refunds are governed by our Refund Policy.
For order-related questions:
Email: eymundoreenholt2156@hotmail.com
Last Updated: September 28, 2026